Service Definition
TNS provides white-labeled help desk and server support services to MSPs. With 24/7 support and trained IT technicians, TNS provides fast service to support your customer.
White-labeled services mean the service will be provided under your company name and brand. There will be no mention of Total NOC Support to your customers. Your customers will only know your name and your brand, while getting a high quality MSP service.
- 24/7 support for your customers
- Fastest call and ticket response time
- Trained IT technicians to augment your service delivery model
- Well documented, comprehensive service tickets
- Predictable monthly cost
- Transparent and visible service details
- Take advantage of patent pending technology PAIR (Platform for Artificial Intelligent Routing)
Focus on your MSP business.
We'll support your customers.