TNSAnswer

Nationwide coverage provided by 10 strategically located offices providing 24/7 support. Allow your IT department to focus on what matters—resolving tickets, not answering calls.

TotalNOC’s Patent pending technology PAIR (Platform for Artificial Intelligent Routing) calls are answered in less than 10 seconds by a trained technician.

Prices are $2per call

Benefits of answering service:

Trained IT technicians answering all of your calls in less than 10 seconds

The Technicians document all information required to create a comprehensive service ticket to reduce repeat phone calls

Allocate dedicate internal IT resources to problem resolution.

Tickets will be escalated to your in-house IT staff with accurate and actionable information.

Our Onboarding Process

Step 1
Buy Service

Select & order service package for your business

Step 2
Setup your Account

Provide necessary information and onboarding will be completed

Step 3
Ready to Go Live

Our highly skilled staff will start resolving your customers' IT issues

Focus on your MSP business.
We'll support your customers.